SAPA - FANSIPAN - CAT CAT VILLAGE

  (Please read carefully to fully understand the standard price for children):  

• Children aged 1-4 years old receive free service; only the car seat fee will be charged. (According to the new regulations on the maximum number of people per type of vehicle under the Road Traffic Law.).  

Note:  Parents are responsible for any other incidental expenses. Two adults are only allowed to be accompanied by one child (aged 1-4 years); from the second child onwards, 75% of the tour price will be charged. If one adult is accompanied by one child (aged 1-4 years), that child must also pay 75% of the adult's tour price (with the same standards as a 75% adult child).   

• Children aged 5-9 years old are charged 75% of the tour price (including meals, entrance tickets for children if included in the tour for adults, and a separate seat on the bus, but must share a bed with their parents for tours of 2 days or more that include hotel accommodation)..  
• Children aged 10 and above are charged the adult price. The same standards as adults apply..  
• In cases where the tour includes entrance fees to attractions, but children are required to purchase adult tickets due to exceeding the height limit, parents will have to pay the difference directly to the tour guide.  
• Children higher than 140cm will be charged 10$ for the cable ticket  

Changes to the departure date must be notified at least 03 days before the departure date. One free change is allowed for the first time. From the second change onwards, a 30% fee will be charged for each change. All booking details must remain unchanged when rescheduling.

• Cancel at least 07 days before departure: 30% charge
• Cancel at least 03 days before departure: 50% charge
• Cancel within 1–2 days before departure: 100% charge

On the departure day, if the customer is not present at the agreed time and location, or the tour guide cannot contact the customer via the provided phone number and the customer does not proactively inform any changes, it will be considered a no-show. In such cases, the customer will be charged 100% of the tour price.

Notice   

• You have to bring your Passport  
• You should bring any type of medicine for preventing insects and common diseases  
• Tour guide can rearrange the schedule, but all places stay the same  
• Any service in the tour that you do not use, not due to the subjective fault of the tour organizer, will not be refunded.  
• If you are a vegetarian, you can bring your own food to suit your taste (if necessary)  

Customer responsibilities:  

• Customers are responsible for your illness and chronic diseases (cardiovascular disease, blood pressure, diabetes, osteoarthritis ...), congenital diseases, latent diseases, HIV AIDS, mental and neurological disorders , pregnant women ... are diseases that are not covered by the insurance. When necessary, you must write your own commitment to your health when participating in the tour. The tour organizer is not responsible for the cases you do not report the illness, untruthful declaration as well as cases outside the coverage of travel in the tour.  
• Customers must preserve their property in all circumstances and at all locations during the trip. The tour organizer is not responsible for any lost money, identification, airline tickets, personal belongings and other property of the customer during the trip.